Support

Need help with Ting & Things? Email us and include the email address connected to your account, your device type and a brief description of the issue. Do not send passwords or full payment-card details.

Common requests

• Billing or refunds: Apple or Google usually handles these through the store used for purchase.
• Restore a purchase: Use “Restore Purchases” in the app where available.
• Cancel a subscription: Cancel through App Store or Google Play subscription settings.
• Delete your account: See Delete Your Account.
• Privacy request: Email us with “Privacy request” in the subject.

Business details

Adelaide Olu Groups Ltd
Registered in England and Wales
Company number: 12770259
Registered office: 47 RIDGEWAY AVENUE GRAVESEND DA12 5BD